At Goldraain Devotional, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Who we are
Our website address is: https://goldraaindevotional.com
2. Information We Collect
a) Personal Information
When you interact with our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (via secure payment gateways)
b) Non-Personal Information
We also collect non-identifiable information automatically, such as:
- IP Address
- Browser Type and Version
- Device Information (e.g., operating system, screen resolution)
- Website Usage Data (e.g., pages visited, time spent on site)
c) Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies help us remember your preferences and analyze website traffic. You can manage or disable cookies in your browser settings.
3. How do we use your information?
Your information is used for the following purposes:
- Order Processing: To fulfill your orders, process payments, and deliver products.
- Customer Support: To respond to inquiries, resolve issues, and provide support.
- Marketing Communications: To send promotional emails, newsletters, and updates if you have opted in.
- Personalization: To provide customized content and recommendations.
- Website Improvement: To analyze user behavior and improve website performance.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
a) Service Providers
We share necessary information with trusted third-party providers, such as:
- Payment Processors (e.g., Razorpay, PayPal)
- Shipping Partners (e.g., India Post, private couriers)
- IT Support and Analytics Providers
b) Legal Obligations
We may disclose your information if required to comply with legal obligations, court orders, or to protect our rights and safety.
5. Data Security
We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- SSL Encryption: Ensures secure transmission of data during transactions.
- Restricted Access: Limits access to personal data to authorized personnel only.
- Regular Audits: Conducts periodic reviews of security practices and systems.
6. Your Rights
You have the following rights regarding your data:
- Access and Update: You can access and update your personal information by logging into your account.
- Deletion: You may request the deletion of your personal data by contacting us.
- Marketing Preferences: You can opt out of promotional communications by clicking “Unsubscribe” in our emails.
- Cookies Management: You can manage your cookie preferences through your browser settings.
7. Retention of Information
We retain your personal information only as long as necessary to:
- Fulfill your orders and provide support.
- Comply with legal and regulatory requirements.
- Improve our services and customer experience.
8. How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
9. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
10. Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options for cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
11. Third-Party Links
Our website may include links to third-party websites for your convenience. Goldraain Devotional is not responsible for the privacy practices of these external sites, and we encourage you to review their policies before providing any information.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with their data, please contact us immediately.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, with the “Last Updated” date revised accordingly.